Shipping & Delivery

Every House of Diya order is inspected and packed with care before it leaves us.

Shipping within India

Prepaid orders receive complimentary shipping across India. Delivery timelines vary by destination and courier service. Once your order is dispatched, tracking details will be shared so that you can follow the shipment.

Payments

Available payment methods are shown securely at checkout and may include UPI, cards, net banking, wallets and other supported options.

Cash on Delivery

Cash on Delivery is available on eligible orders only after a ₹250 advance order-confirmation payment is completed. The amount payable on delivery will be shown or communicated before the order is confirmed.

Delivery attempts & non-delivery

Please provide a complete address and a reachable phone number. Our courier partner may make more than one delivery attempt. If an order is returned because of refusal, repeated unavailability or incorrect delivery details, re-shipping will be at House of Diya's discretion and additional shipping or confirmation charges may apply.

Delivery delays

Delivery estimates are not guaranteed and can be affected by courier delays, public holidays, weather, remote-area serviceability or other circumstances outside our reasonable control. If there is a significant issue with your shipment, please contact us and we will assist with the courier.